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yaroslav@heldiglab.comFrequently Asked Questions
What is TinniCalm?
TinniCalm is a tinnitus relief app that provides a customizable sound mixer with 30+ therapeutic sounds across 6 categories. It includes built-in presets, a frequency finder for notch therapy, educational articles about tinnitus, and a sleep timer with gradual fade-out.
Is TinniCalm free?
Yes, TinniCalm is free to download and use. An optional one-time premium unlock is available for $9.99, which gives you access to all sounds, presets, and features. There are no subscriptions and no recurring charges.
Does TinniCalm collect my data?
No. TinniCalm has a strict zero data collection policy. There are no accounts, no analytics, no ads, and no tracking of any kind. All your data — preferences, presets, settings — stays entirely on your device. See our Privacy Policy for full details.
What is the Frequency Finder?
The Frequency Finder helps you identify the pitch of your tinnitus. Once identified, you can use notch therapy techniques — filtering out that specific frequency from background sounds — which research suggests may help reduce the perception of tinnitus over time.
What presets are included?
TinniCalm comes with curated presets including Rainy Night, Ocean Calm, and Deep Focus. Each preset is a carefully balanced mix of therapeutic sounds designed for specific scenarios like sleeping, relaxation, or concentration.
How does the sleep timer work?
Set a timer for any duration and TinniCalm will gradually fade out the sounds as the timer approaches zero. This natural fade-out avoids sudden silence that might wake you up or make your tinnitus more noticeable.
Can I restore my premium purchase?
Yes. If you reinstall the app or switch devices, you can restore your purchase through the App Store. Go to the app's settings or the premium unlock screen and tap "Restore Purchase."
The app isn't working as expected. What should I do?
Try these steps: (1) Make sure your device volume is turned up and not on silent mode. (2) Close and reopen the app. (3) Restart your device. (4) Check for app updates in the App Store. If the issue persists, contact us at yaroslav@heldiglab.com with a description of the problem and your device model.
Tips for Best Results
Use headphones
For the most effective sound therapy and frequency targeting, use over-ear headphones or quality earbuds at a comfortable volume.
Keep volume low
Sound therapy works best at a level just below or at the volume of your tinnitus. Loud volumes can worsen hearing over time.
Be consistent
Regular use — especially during sleep or quiet times when tinnitus is most noticeable — tends to produce the best results over weeks and months.