EyeRest — Support

Frequently asked questions and how to reach us.

Frequently Asked Questions

What is the 20-20-20 rule?

Every 20 minutes of screen time, look at something 20 feet away for 20 seconds. This simple habit, recommended by eye care professionals, helps reduce digital eye strain and fatigue.

How do I start a break timer?

Open EyeRest and the timer starts automatically. When 20 minutes have passed, you will receive a notification to take your break. Follow the on-screen prompt to complete a 20-second rest.

What are the guided eye exercises?

EyeRest includes 6 guided exercises: Rapid Blink, Palming, Figure-8 Focus, Near-Far Focus, 360 Eye Roll, and Temple Massage. These are designed to relax and strengthen the muscles around your eyes.

How do I unlock the exercises?

The exercises can be unlocked with a one-time purchase of $2.99. There are no subscriptions, and the purchase is permanent. Go to the Exercises tab and tap "Unlock All."

Can I restore my purchase on a new device?

Yes. Go to Settings inside the app and tap "Restore Purchases." As long as you are signed in with the same Apple ID, your premium unlock will be restored at no additional cost.

Does EyeRest collect my data?

No. EyeRest has a strict zero-data-collection policy. All break and screen time data is stored locally on your device and is never transmitted anywhere. Read our full Privacy Policy for details.

Does EyeRest work offline?

Yes. EyeRest is fully functional without an internet connection. No network access is required at any time.

I deleted the app. Is my data gone?

Yes. Since all data is stored locally on your device, uninstalling the app permanently deletes your break history and settings.

Need More Help?

If your question is not answered above, feel free to reach out. We typically respond within 24 hours.